Here’s how you can check mobile connections in your name; trace/ block a lost phone
The Department of Telecommunications has launched Sanchar Saathi, an integrated citizen centric web portal to empower mobile subscribers and strengthen their security.
गाँव कनेक्शन 16 May 2023 3:39 PM GMT
Sanchar Saathi empowers citizens by allowing them to know the mobile connections issued in their name, get disconnected the connections not required by them.
You can now check mobile connections issued in your name using your KYC details. And in case you lose your mobile phone, tracing or blocking your lost or stolen device is just a click away!
The Department of Telecommunications has launched Sanchar Saathi, an integrated citizen centric web portal to empower mobile subscribers and strengthen their security.
Sanchar Saathi empowers citizens by allowing them to know the mobile connections issued in their name, get disconnected the connections not required by them, block/trace lost mobile phones and check genuineness of devices while buying a new/old mobile phone. Sanchar Saathi contains various modules like CEIR, TAFCOP etc.
Mobile phone users can also register complaints against unwanted calls and SMS.
Central Equipment Identity Register, or CEIR module facilitates tracing of the lost/ stolen mobile devices. This also facilitates blocking of lost/ stolen mobile devices in the network of all telecom operators so that lost/ stolen devices cannot be used in India.
If anyone tries to use the blocked mobile phone, its traceability is generated. Once a mobile phone is found it may be unblocked on the portal for its normal use by the citizens.
TAFCOP module facilitates a mobile subscriber to check the number of mobile connections taken in his/her name. It also facilitates reporting the mobile connection(s) which are either not required or not taken by the subscriber.
On the Sanchar Saathi portal, you can find information on how to block a lost/ stolen phone; how to unblock a blocked phone; how to register a complaint and check complaint status, etc.
Central Equipment Identity Register, or CEIR module facilitates tracing of the lost/ stolen mobile devices.
In addition, Keep Yourself Aware (KYA) facility provides latest updates and awareness material on different aspects related to end user security, telecom and information security.
Mobile phone users can also register complaints against unwanted calls and SMS. Do Not Disturb (DND 3.0) App enables smartphone users to register their mobile number under DND to avoid Unsolicited Commercial Communication (UCC)/ Telemarketing Calls / SMS. This is based on TRAI, “Telecom Commercial Communication Customer Preference Regulations, 2018”.
For more details, visit https://sancharsaathi.gov.in
